SUPPORT
Check this section for FAQs, user guides and videos.
FIND ANSWERS TO MANY OF YOUR SERVICE QUESTIONS RIGHT HERE.
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INTERNET
What modems can I use?
Why can’t I connect through my router?
Troubleshoot Your Modem Online
How many WiFi access points do I need?
See all Internet FAQs
Internet Service Guide
Connecting Your Equipment Guide
Digital Adapter Guide
PHONE
What if I am not getting a dial tone?
What if calls are being disconnected or I can’t get a dial tone?
What is the phone modem battery policy?
See all Phone FAQs
Phone Service User Guide
ACCOUNT & SETTINGS
Manage Account
Pay My Bill
Payment Centers
Policies & Agreements
POPULAR LINKS
Report An Outage
Updates & Alerts
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TV, Internet and Phone User Guide
CONTACT US
(800) 223-5105
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REVIEW YOUR ACCOUNT AND LEARN ABOUT WHAT ADDITIONAL PROMOTIONS AND SERVICES ARE AVAILABLE
Call us to learn more:
(800) 223-5105
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